Unseen Friction: Where Virtual Care Workflow Integration Stalls for Clinicians
Introduction: The Promise vs. The Reality of Virtual Care IntegrationVirtual care has been heralded as a transformative force in healthcare delivery, promising greater access, flexibility, and efficiency for both patients and clinicians. Yet for many clinicians, the daily experience of using virtual care platforms tells a different story—one of hidden friction, redundant data entry, and workflow disruptions that erode the very benefits these tools are meant to provide. This disconnect between pr